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Frostwood Bulk SMS

Industry solutions

Built for the way your organisation communicates.

The same platform serves very different organisations. Here is how each one typically uses it, with example messages you can adapt.

SACCOs & financial institutions

Keep members informed about their money with timely, personalised messages.

  • Deposit and withdrawal confirmations
  • Loan approval, disbursement and repayment reminders
  • Dividend and AGM notices
  • One-time codes for mobile and online banking
Example message

Dear {Firstname}, your deposit of KES {Amount} to account {Account} has been received. Balance: KES {Balance}.

Fields in braces are filled in for each recipient from your contacts or an uploaded spreadsheet.

Schools & colleges

Reach parents, guardians, students and staff quickly, from a single class to the whole institution.

  • Fee balances and payment confirmations
  • Opening, closing and visiting days
  • Exam results and report availability
  • Emergency and weather notices
Example message

Dear Parent, the fee balance for {Firstname} is KES {Balance}. Pay via Paybill {Paybill}, account {AdmissionNo}.

Fields in braces are filled in for each recipient from your contacts or an uploaded spreadsheet.

Healthcare institutions

Reduce missed appointments and keep patients informed, with care for what each message says.

  • Appointment reminders and changes
  • Clinic schedules and health campaigns
  • Lab results ready for collection
  • Staff shift and on-call notices
Example message

Hello {Firstname}, this is a reminder of your appointment on {Date} at {Time}. Reply to the clinic line to change it.

Fields in braces are filled in for each recipient from your contacts or an uploaded spreadsheet.

Retail & e-commerce

Confirm orders, update customers on delivery and share offers with those who opted in.

  • Order and payment confirmations
  • Dispatch and delivery updates
  • Loyalty points and receipts
  • Promotions, sent only between 6 am and 6 pm
Example message

Hi {Firstname}, order {OrderNo} has been dispatched and should arrive on {Date}. Thank you for shopping with us.

Fields in braces are filled in for each recipient from your contacts or an uploaded spreadsheet.

Corporate organisations

Send internal announcements and customer notifications from one controlled account.

  • Staff announcements and alerts
  • Customer service and account notices
  • Event invitations and reminders
  • Approval workflows for operators’ campaigns
Example message

Dear {Firstname}, the quarterly staff meeting is on {Date} at {Time} in the main hall.

Fields in braces are filled in for each recipient from your contacts or an uploaded spreadsheet.

NGOs & associations

Coordinate members, volunteers and beneficiaries across counties with clear, low-cost messages.

  • Membership renewals and contributions
  • Field activity and training notices
  • Donor updates and acknowledgements
  • Community mobilisation
Example message

Dear {Firstname}, thank you for your contribution of KES {Amount}. Your membership is active until {Date}.

Fields in braces are filled in for each recipient from your contacts or an uploaded spreadsheet.

Churches & community organisations

Stay connected with your congregation and community between gatherings.

  • Service times and programme changes
  • Events, fellowships and outreach
  • Giving acknowledgements
  • Group and ministry notices
Example message

Dear {Firstname}, join us this Sunday at {Time} for the combined service. God bless you.

Fields in braces are filled in for each recipient from your contacts or an uploaded spreadsheet.

Developers & technology companies

Add SMS to your product with a simple HTTP API, scoped keys and signed delivery webhooks.

  • One-time passwords and verification codes
  • Account creation and security alerts
  • Transaction notifications from your system
  • Delivery status sent back to your webhook
Example message

Your verification code is {Code}. It expires in 5 minutes. Do not share it with anyone.

Fields in braces are filled in for each recipient from your contacts or an uploaded spreadsheet.